Thursday, December 28, 2006

Distraction Economy or Distracted People??


Scene -1
Trinamool Congress, yesterday, had a newly-found speaker on NDTV 24/7 - the urbane, eloquent, well-informed (learned? am not too sure) Mr. Derek-o-Brian. The others in the debate were Mr. Ali from CPI (M) and Mr. Gurcharan Das who were providing substantive arguments backed with information but in a “non TV-viewer-friendly” format (slow, monotonous, heavy worded, non-inciting, had no hard-hitting “10 sec parting statements”). Basically they were making TV viewing boring. On the other hand Derek in his new avatar was way too TV friendly. He was well-prepared, showing off documents in his hand, standing amongst people in the middle of the street in Calcutta, making crisp and pointed remarks.

There is a new crop of camera savvy, slick-talking, flamboyant speakers on the TV screen. My favorite is Mr. Suhel Seth. With an all-influencing TV and especially the news channels, political parties will soon need to recruit these savvy faces to represent them on the silver tube in order to keep-up their political fortunes.

Actually he, (Suhel Seth) is not just a person anymore. He is an archetype of a new phenomenon that is fast hitting the TV screen in particular and the society in general. The focus is dangerously shifting towards the “How is it being said” aspect. “Who is saying it” and/or “What is being said” are increasing losing their significance.

We all are avid consumers of the silver tube (not as much as an average US citizen, but nevertheless). The ferocity of channel swapping is increasing unabated. Therefore, getting eyeballs is a problem of the past, the bigger problem today seems to be to make them STICK.
Right from storylines, to the appearance of characters, to the choice of News Headlines; every aspect of the content is attention-grabbing / “in your face” in nature.


Welcome to Distraction Economy. Loss of attention span is ailing society today. The time invested in evaluation of a message is dropping at an alarming rate. Though, nobody would accept that, as it would question the belief that our evaluation has improved with more information.

Look at how The Times has transformed its presentation style in the last few years. The new mantra is – “How can you make the reader get the most news in the least number of minutes and words?” And there comes the “16 point bold sub headlines filled with striking pictures”. Even the editorial section has been infected by it. Mr. Swaminathan Aiyar or Mr. Gurcharan Das can be great thinkers but if they can’t deliver in 15 seconds, they are NO GOOD… (So, let’s create a small box that highlights the most enticing part of the article).
Sooner than later the efficacy level of the Times would match the emergency exit instruction card in Airlines.

Scene - 2
Couple of days back, I was browsing in my favorite section at Big Bazaar, The Food bazaar. In the vegetables section, I saw some “ready-to-cook”, cut and neatly packed vegetables. Honestly, I really liked the idea and obviously I picked up a few of those packets. However, it got me thinking on how a larger attitudinal shift is taking effect, much beyond the convenience argument as it may seem.


More Scenes

- During my last visit at Crossword, I realized that Books are becoming magazines. Their covers are stark, attention-grabbing attempts at reducing the time-spent in finding the book you think you want to read. And to top that, Mr. Shriram doesn’t think twice before putting a “Nobel-price-winner-look-alike yellow ribbon” on the books (Sriram recommends?? Excuse me??). I am certain that evolved readers, (unlike me) squirm seeing that.

- “Lose weight sitting at home” said one Television Ad.

- “Power yoga” at Mickey Mehta’s gym


The broad attitudinal shift that I am hinting towards is an old, much debated topic.
“Means versus End. Outcome versus Process. Enjoying the process is more important.”
THE Outcome is becoming overwhelmingly powerful in comparison to the process.
Faster Favorable Outcome is the panacea for all. Everybody wants that and wants that at any cost.

I am curious.
Everywhere around me I see products, services, brands trying to reduce the time-spent in the process and promise a fast-forward route to the outcome.
However, if everything around is promising (and, I think, they actually are delivering) super-time-saving options, where is all this “saved-time” going?

Enjoying is surely an individual and definitional issue. Of course it can vary from person to person. (Spending time with your girlfriend, or with your family or at a play-station or a basketball court or at the shopping mall) However, the important question is - Are we getting more time to do the things that we enjoy? I think, NO.

Without being judgmental on the ways of enjoyment, I am just asking why is the time-spent on things we enjoy REDUCING. Especially if everything else, is “saving-time” for us?

I think volume is running ahead of value. The list of things we think we would enjoy has grown more because of the feasibility and the accessibility rather than by the enjoyment derived.

4 comments:

rayshma said...
This comment has been removed by the author.
Rohit Pathak said...

brother... very rightly put... can u also start putting the summary of the article upfront!

I for example get bored by interesting things also over time... the oppurtunities and action are mismatched. We tend to want things we dont do but once we start doin them, we give up and more often then not it is because we are bored of it and not because of lack of time. Guitar lessons is a point in case or Urdu classes or gymming or swimming ... got the Drift ?

Chandru said...

Really thought-provoking Amogh...the time saved on a particular brand/vehicle does go down, as you have pointed out in your cases, but the total category loss is not as stark...i mean a TOI feels the need to package content in a much compact manner, but the time that I save thru that again goes into another option in the same space, say an HT or any other daily. Therefore, the same time is getting redistributed among other/newer guys who have cluttered the space now thereby giving the consumer more options...ditto in the case of niche channels and the classic case being news channels. The other areas where we spend time in Mumbai and more than ever before- TRAVEL! :)

Ajith said...

Nice stuff Amogh, does tickle the brain....
Options to gratify the senses is much higher.....and everything around is is looking to gratify more number of senses per contact....so a Big Bazaar promises the experience and the value so visual appeal, nice smells etc etc Once we've been conditioned that way it becomes difficult for us to accept or consume anything that is sensorially lean. Moreover it makes us hunger for sensorial gratification all the time and varied at that. Which explains why we all do atleast three things at a time, radio, Internet, mobile, television...In the context of books its the fact that I have a nice book that "looks and feels" nice. The same thing coming out in paperback is not sensorially gratifying as it's only the content and nothing else! So the outcome might be still key but how does one define the outcome has become slightly complex....
A TOI is doing its bit to ensure that its share of pie doesn't go down...which is why there are more color pages, varied stuff and so on...given the limted degree of freedom that a newspaper has, most of them are trying their best....
Finally, I think we are an assimilation culture and we don't necessariyl separate junk out...so everyone wants 1 GB space on email, irrespective of what they do with it, everyone wants bigger cars and houses and everyone loves thicker magazines, so what if they're full of ads! So while perceived time per contact might be going down, its this junking thats probably leading us to be more busy than usual!